Privacy Policy

1. Introduction

Thankly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our donation receipt management service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Organization details (nonprofit name, address, EIN/tax ID)
• Donor information that you import or enter (names, addresses, donation amounts)
• Payment information for subscription services
• Communications you send to us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate donation receipts on your behalf
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest, and we regularly review our security practices.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to help us improve our service. These third parties have their own privacy policies addressing how they use such information. Our service providers include hosting providers, email delivery services, and payment processors.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to processing

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@thankly.org