Getting Started
Set up your Thankly account and start generating donation receipts in minutes. Follow these steps to get your nonprofit configured.
Create your account
Sign up with your email address. You'll receive a confirmation email to verify your account.
Create your organization
Enter your nonprofit's name to create your first organization. You can add more organizations later if needed.
Complete your profile
Add your organization details: legal name, EIN (tax ID), mailing address, phone number, and website. This information appears on donation receipts.
Upload your logo
Upload your nonprofit's logo to brand your donation receipts. PNG or JPG format, recommended size 400x400px.
Choose a receipt template
Select from 6 professional templates. You can customize the accent color and preview how receipts will look.
Customize your messages
Write a thank-you message for donors and review the IRS tax attestation text that appears on receipts.
Tips for getting set up
Have your EIN (tax ID) ready for the organization profile
Use a square logo for best results on receipts
Preview receipts before sending to donors
Start with a test import to verify your CSV format
What's next?
Once your organization is set up, you can start importing donations and generating receipts.
Need help?
Can't find what you're looking for? Our team is here to help.