Team Collaboration Guide

Invite team members to collaborate on donation receipts. Assign roles to control access and keep your organization data secure.

How to invite team members

  1. Go to your organization's Team page from the sidebar
  2. Click the "Invite Member" button
  3. Enter the team member's email address
  4. Select their role (Admin or Member)
  5. Click Send Invitation

The invitee will receive an email with a link to join your organization. Invitations expire after 7 days.

Understanding roles

Admin

Full access to all features

Full access to all features
Manage organization settings
Invite and remove team members
Update member roles
Manage billing and subscription
Configure integrations
Delete organization

Member

Day-to-day receipt operations

View and manage donations
Generate and send receipts
Import donations via CSV
View dashboard and analytics
Download PDF receipts
Cannot change organization settings
Cannot invite or remove members
Cannot manage billing
Cannot configure integrations
Cannot delete organization

Managing your team

Changing a member's role

On the Team page, click the menu icon next to any member and select "Change to Admin" or "Change to Member". Only admins can change roles.

Removing a member

Click the menu icon next to any member and select "Remove". They will immediately lose access to your organization.

Revoking pending invitations

Pending invitations appear in a separate section. Click "Revoke" to cancel an invitation before it's accepted.

Best practices

Limit admin access to those who need to manage settings

Use member role for staff who only send receipts

Review team members periodically for departures

All plans include unlimited team members

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